Outcomes, not hours.
We price the result. If the work doesn't move a number you care about, we shouldn't be paid for it.
Ops work deserves better than a BPO.
Fintech and insurtech teams keep hitting the same wall: high-volume, rules-heavy work that is too sensitive for a generic BPO and too expensive to keep doing by hand. Radaz exists to close that gap with AI-native workflows run by people who have shipped both software and operations.
We started Radaz because we kept seeing the same waste from the inside, and knew it could be done in a way that's faster, cheaper, and more accountable.
Four principles, no slogans.
Operators in the room.
Senior people do the work. No layered teams, no junior hand-offs, no learning on your dime.
Software over headcount.
Where a workflow can be automated, we automate it. Where judgement is needed, a human stays in the loop.
Boring transparency.
Plain dashboards, plain reporting, plain contracts. You always know what is running and what it costs.
A small team, by design.
Radaz was founded by two operators who spent years in management consulting for large financial institutions before moving into product and engineering. We keep the team intentionally small. You'll meet the people doing the work.
